FAQ's
Q: Where is my order confirmation and/or shipping information?
A: Check your spam/junk folders, as many times these automated emails are routed there.
Q: What is your turnaround time?
A: Orders containing adult apparel ships within five business days. Check the "Shipping" section for updated information on production turnaround times, which may vary during different times of the year.
Q: I forgot to use my discount code, will you make a price adjustment?
A: This retailer will not process post-purchase price adjustments, but if the discount code you intended on using is still actively available, you may request a rain check code for future use at your own discretion.
Q: My order shows as "shipped," but I have not yet received it. Can you help?
A: Regretfully, no additional information or assistance can be provided about packages that have left the possession of chicblackgreek.com. Please refer to the "Shipping Policies" section for more detailed information.
Q: May I get my order expedited?
A: Yes. Domestic customers may choose the "USPS PRIORITY" shipping option at checkout. Your order will ship with USPS Priority service (1-3 day delivery commitment).
Q: When will my order ship?
A: Please check your email receipt confirmation -- it tells you how to calculate your "ship by" date. Your order will always ship ON TIME, on or before that date!
Q: Can I trust this online retailer? Are there independent reviews to consider?
A: Yes! Over SEVENTEEN HUNDRED POSITIVE REVIEWS may be found in the original littleKMD Etsy shop, where reviews cannot be edited or revised per Etsy policies. This brand was established in 2014, and has completed over 17k transactions since its inception.
Q: I have an idea for a pattern, color, or design not currently available in your shop... Do you take custom requests?
A: Yes! Email your idea to: orders@chicblackgreek.com, and you'll receive a reply with options and additional info on how to make your custom request happen.
Q: I need a larger size than what you currently offer. Can you help?
A: Yes. This shop is happy to place special size orders by request. Some sizes may incur an additional charge, and turnaround time may be a bit longer to accommodate for the special order.
Q: Do your packing slips contain pricing information?
A: No. Packing slips are not an invoice or receipt, and do not contain purchase price information.